General FAQ

Do you charge a commission for exchanging currency with you?

Fernando Rodríguez
Fernando Rodríguez
  • Updated

Generally, we do not charge a commission on any of our foreign currency exchange operations, only an intermediation margin that will be lower the more amount you exchange or if you decide to make the exchange online versus a face-to-face at a physical office (airports, hotels and shopping centers). However, in some countries an exchange commission may apply. You can consult our customer service representatives at the counter.

 

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